Privacy Policy
Effective Date: 15 July 2026
Welcome to Arsh Filmoria (“we”, “our”, “us”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.arshfilmoria.com and any related services (collectively, the “Platform”).
By using our Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
When you register or use our Platform, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Password (encrypted)
- Profile Information (if voluntarily provided)
Payment Information
When you purchase or rent content, payments are securely processed through authorized payment gateways such as PhonePe or other payment partners.
We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.
Usage Information
We may automatically collect:
- Device Information
- Browser Type
- IP Address
- Operating System
- Streaming Activity
- Watch History
- Login Information
- Pages Visited
- Time Spent on Platform
Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies from your browser settings, although some features of the Platform may not function properly.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to purchased or rented content
- Process payments
- Verify user identity
- Improve our services
- Respond to customer support requests
- Notify you regarding account activity
- Prevent fraud and misuse
- Comply with legal obligations
With your permission, we may also send promotional emails, SMS, or WhatsApp messages regarding new releases, offers, and updates. You may opt out at any time.
3. Sharing of Information
We do not sell your personal information.
We may share your information only with:
- Payment Gateway Providers
- Hosting Providers
- Cloud Storage Providers
- Analytics Services
- Customer Support Providers
- Government Authorities where required by law
These service providers are contractually obligated to protect your information and use it only for providing services on our behalf.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.
5. Account Deletion
You may request deletion of your account by contacting us at:
Email: Contact@arshfilmoria.com
Upon successful verification, we will delete your account along with associated personal information, except where retention is required under applicable laws or for legitimate business purposes.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services
- Maintain transaction records
- Resolve disputes
- Comply with legal requirements
- Prevent fraud
Certain payment records may be retained in accordance with applicable tax and financial regulations.
7. Your Rights
Subject to applicable laws, you may:
- Access your personal information
- Correct inaccurate information
- Update your profile
- Request deletion of your account
- Withdraw marketing communications
For any requests, please contact us using the details below.
8. Children’s Privacy
Our Platform is intended for users aged 18 years and above, or users accessing the Platform under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.
9. Third-Party Services
Our Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices of such third-party websites. We encourage users to review their respective privacy policies.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page along with the revised Effective Date.
Continued use of the Platform after changes are posted constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Arsh Filmoria
Website: www.arshfilmoria.com
Email: contact@arshfilmoria.com
Phone: +91 9302109095
12. Grievance Officer
In accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023:
Grievance Officer: Deepak Hinduja
Designation: Grievance Officer
Email: arshfilms2026@gmail.com
Phone: +91 9302109095
Address:
501, B Block, Sterling Heights, New Palasia, Indore
Working Hours:
Monday to Friday
9:00 AM – 6:00 PM (IST)